In Austria, it was announced that in 2024, there were a record of 1,647 racist attacks, with 61% of them taking place online. A civil society organization in the country, the Anti-Racism Work and Civil Response (ZARA), has been documenting racist attacks for over 20 years and shared the “2024 Racism Report” with the public. According to the report, last year saw an increase in racist attacks from 1,302 in 2023 to 1,647, with 61% of these incidents occurring in “digital platforms” and 39% in various areas of social life. The internet was noted as the most common environment for racist attacks with 1,009 cases. The second most frequent site for racist attacks, recorded at 13%, was “public spaces.” In the entertainment and service sector, there was an 11% increase in racist attacks compared to 6% in public institutions. Additionally, 8% of the incidents occurred in other areas of social life. 79% of racist attacks were reported by witnesses, while 21% came from the victims themselves. This percentage reflects the sentiment that nothing will be gained by reporting to the police or documenting these incidents. “VICTIMS LACK COMPLAINT MECHANISMS” Rita Isiba, a ZARA manager, stated in the presentation regarding the report that this year’s focus was on discriminatory, ostracizing, and racist attitudes experienced in the healthcare sector. Isiba highlighted that the report shows that migrants and people of migrant background are often not taken seriously in medical institutions, their complaints are dismissed, and their pain is considered insignificant, leading to a dangerous situation when racism determines the quality of medical care. Isiba also noted that in their work, they observe that victims lack effective complaint mechanisms and safe spaces. Emphasizing that the cases documented in the Racism Report point to a structural issue rather than exceptional situations, Isiba stated that consistent measures need to be taken by political decision-makers to combat this, underlining the importance of contributions from civil society.